766OK: Responsible Gaming

Our Approach to Safe Play

Gambling at 766OK is meant to be entertainment. Like watching a cricket match or going out for dinner, it works best when you spend only what you have set aside for fun — not money you need for rent, food or bills.

We require all account holders to be at least 18 years old. When you register, you confirm that you meet this age requirement. If we have reason to believe an account is being used by a minor, we will suspend it immediately and may request identity documents before reinstating access.

766OK does not send unsolicited promotions to players who have set a self-exclusion or cooling-off period on their account. During any active limit period, bonus offers and promotional messages are paused automatically.

What "responsible gaming" means here

It means three things in practice: knowing your budget before you start, using our in-account limit tools when you want an extra guardrail, and stepping back without hesitation if gambling stops feeling like fun. The tools below are free, take less than two minutes to set up, and go into effect the same day you request them.

If you have a question about any limit or restriction on your account, our 24/7 live chat team can walk you through the process in real time. For account closures related to gambling concerns, the support team has a dedicated process separate from normal account queries — you do not need to explain your reason in detail.

Setting Your Own Limits

Your account includes three self-service tools. You can apply any of them directly from the Account Settings page — no need to contact support first, though support can help if you get stuck.

• 1
  Deposit Limit Set a daily, weekly or monthly cap on how much you can deposit. Go to Account Settings → Responsible Gaming → Deposit Limit. Enter your chosen amount in ৳ and confirm. The limit takes effect within one hour. Lowering a limit is instant; raising it requires a 48-hour cooling period before the new, higher limit applies.
• 2
  Cooling-Off Period Take a short break from your account — 24 hours, 48 hours or 7 days. During this time you cannot log in, place bets or make deposits. The period starts immediately when you confirm it. It cannot be shortened once activated. After it expires, your account reopens automatically.
• 3
  Self-Exclusion Close your account for a longer period: 1 month, 3 months, 6 months or permanently. Go to Account Settings → Responsible Gaming → Self-Exclusion, choose your duration, then confirm. The exclusion takes effect within two hours. During this time you will not receive any marketing messages. To reopen after a temporary exclusion, you must contact our 24/7 live chat and wait a mandatory 24-hour review. Permanent exclusion cannot be reversed.
• 4
  Reality Check Reminder Set a pop-up reminder that appears every 30, 60 or 90 minutes while you are logged in and playing. It shows how long you have been in your session and your net result. You can dismiss it and continue, or use it as a prompt to log out.

766OK Responsible Gaming: Warning Signs Worth Knowing

Problem gambling does not always look dramatic. It can start quietly. These questions are based on widely used self-assessment frameworks. Answer honestly — only you will see the result.

• Have you spent more than you planned in the last two weeks, even after deciding on a budget beforehand?
• Have you chased losses — deposited more after a losing session specifically to win the money back?
• Have you borrowed money, delayed a bill or skipped a regular expense because of gambling spending?
• Have you felt irritable, restless or anxious when you could not place a bet or access your account?
• Have you kept your gambling activity hidden from family members or close friends?
• Have you found yourself playing for longer than you intended, missing meals or staying up late because of a session?
• Have you felt that gambling is the main way you relax or escape problems, rather than one of several leisure activities?

If you answered yes to two or more

That is a signal worth taking seriously. You do not need to have a "severe" problem to use our limit tools or take a break. Many players find a one-week cooling-off period enough to reset their habits. If the pattern feels harder to shift, the support options in the last section of this page are a good next step.

Common Myths, Clearer Facts

A few beliefs about gambling are very common in Bangladesh — and most of them are simply not true. Understanding how games actually work helps you make better decisions.

Where to Turn When You Need a Hand

Reaching out is the most practical step you can take. Below are the main options available to you.

• 766OK 24/7 Live Chat Available around the clock, every day. Tell the agent you want to set a self-exclusion or close your account for responsible gaming reasons. They will process this without asking for a reason. This is the fastest way to restrict or close your account.
• Talk to Someone You Trust A family member, a close friend or a religious leader can offer support without judgment. Many people find that saying the problem out loud to one trusted person is the first step that makes change feel possible.
• Kaan Pete Roi (Bangladesh Listening Service) A free, confidential telephone support service for people in emotional distress. They do not specialise in gambling specifically, but they provide non-judgmental listening support and can point you toward further help.
• Permanent Account Closure If you want to close your account permanently with no option to reopen, contact 24/7 live chat and request a permanent self-exclusion. Once confirmed, your account cannot be reinstated under any circumstances.